Refund policy

Kyle Anthony Collection Return & Refund Policy

Effective August 4, 2026

We want you to feel confident in your purchase. Because many of our pieces are created, sourced, sized, or personalized specifically for each client, eligibility depends on the type of item purchased.

Eligible in-stock returns

Eligible in-stock jewelry may be returned for a refund when a return request is submitted within 7 calendar days after delivery or in-store pickup. To qualify, the item must be unworn, unused, unaltered, undamaged, and returned in its original condition with all tags, packaging, certificates, reports, and other accompanying materials.

Final-sale and non-returnable items

The following are final sale and cannot be returned or exchanged:

Custom, bespoke, made-to-order, and ring-builder purchases
Special-order merchandise
Items that have been sized, altered, engraved, personalized, or modified
Loose diamonds and loose gemstones
Sale, clearance, and items marked final sale
Gift cards, deposits, design fees, and other nonrefundable service charges

Cancellation requests for custom, sourced, or special-order merchandise are not guaranteed and may be declined once sourcing, production, sizing, or other work has begun.

How to request a return

Email service@kyleanthonycollection.com or call 727-498-2522 within the return period. If approved, we will provide return instructions. Authorized returns may be sent to Kyle Anthony Collection, 10510 Seminole Blvd, Seminole, Florida 33778.

Return shipping and inspection

Customers are responsible for return shipping costs. Use a trackable, fully insured shipping method appropriate for the value of the item. The customer remains responsible for the item until it is received and accepted by Kyle Anthony Collection.

All returns are inspected. Items showing wear, damage, alteration, missing documentation, swapped components, or any condition inconsistent with the original sale may be rejected or subject to a reduction in refund value where permitted by law. Original shipping and expedited-delivery charges are nonrefundable unless the item was incorrect or arrived damaged.

Refunds

Approved refunds are issued to the original payment method after inspection. Please allow up to 10 business days after approval for us to process the refund; your bank or card issuer may require additional time to post it.

Damaged or incorrect items

Inspect your order promptly. Contact us within 48 hours of delivery if an item arrives damaged, defective, or incorrect, and retain all packaging. We may request photographs or other information so we can resolve the issue.

This policy does not limit any rights that cannot legally be excluded.